[Resolved] Xolo Mobile — Repeated problem with USB mini port

Muthuswamy Elango

from Erode, Tamil Nadu

Address:	201301
Website:	www.xolo.in

3 months after purchase of Xolo Q3000, on 17.06.2014 PCB was replaced for Rs.9200/- for the simple break o[censored]SB mini port. Again now, the USB port not functioning well. It is charging when the mobile is switched off only...not charging in ON status and not connecting to the Computer via USB cable as well. Is PCB to be again replaced for a cost of Rs.9200/- or more...? It is more and more frustrating...?:-((

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Complaint marked as Resolved

Verified Support

Nov 26, 2015

Xolo Customer Care's response Dear Mr. Elango, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 11.11.2015 regarding your complaint for your XOLO Smartphone. As it confirmed that your handset is out of warranty. In addition, we request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number with us so that we can provide you the exact estimate amount after post diagnose by the service centre. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in