[Resolved] Xolo — mobile replacement

krniraj88

from Mumbai, Maharashtra

Address:

Samastipur, Bihar

Dear sir/mam i send u many mail with work order number and IMEI no.why you told me go to with work order no and go xolo service centre. i give my mobile in third time service centre with in two month purchase of my mobile.service centre told me my phone is your head office in noida. i am going to out of country after a week for 6 month. so i requested to please give me my mobile. i again share my work order no with you my work order no[protected].AND MY MOBILE IMEI NO-[protected].i have purchase my mobile for sel[censored]ses but i see that he is uses by your company. why your representive give my mobile please give my mobile earliest.i wait your reply Thank You

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Complaint marked as Resolved

Verified Support

Dec 30, 2014

Xolo Customer Care's response Dear Mr. Kumar, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 27.12.2014 regarding XOLO Smartphone (8X-1000); as discussed we would like to inform you that we have dispatched the handset and same will be received by the service centre at the earliest. For your further assistance please note down the DTDC Track Order number: V19616188. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in

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Xolo Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Mr. Kumar,

Greetings of the Day!

Thank you for writing to XOLO.

We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone.

This is in reference to your post dated 27.12.2014 regarding XOLO Smartphone (8X-1000); we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively.

For any further query or feedback, please contact us at [protected]@xolo.in

Warm Regards,

Sandeep Dey
XOLO Care
[protected]@xolo.in
www.xolo.in