[Resolved] Xolo Mobile — service

sunny rane

from Jalgaon, Maharashtra

Address:

Jalgaon, Maharashtra

workorder no[protected] model no- xolo q1010i I submit my phone to xolo service center on 27-feb-2015 in Eshopee, Jalgaon, Maharashtra. Today the date is 27-march-2015 and i still not get my back. It still in company under repair. so i request to despatch my phone from company and whenever i call to service center to do something the person from that service center name- Iqbal patel shout on me and just give opposite answer to me. so take some action against him...

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Complaint marked as Resolved

Verified Support

Mar 30, 2015

Xolo Customer Care's response Dear Mr. Rane, Greetings of the Day! Thank you for writing to XOLO. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your post dated 26.03.2015 regarding XOLO Smartphone (Q1010i); we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in

Verified Support

Jun 04, 2015

Xolo Customer Care's response Dear Mr. Rane, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 26.03.2015 regarding XOLO Smartphone (Q1010i); as per our conversation with service centre, it is confirmed that your issue has been resolved. Also, as discussed over the phone your handset is working absolutely fine now. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in