Comments
Dear Customer,
Greetings of the Day!
Thank you for addressing your grievance to us.
This is in reference to your email dated 26.07.2015 regarding your complaint for your XOLO Smartphone.We are unable to track information from your attachment as it is blurred, Hence request you to kindly send the clear attachment and share the work order number for satisfactory resolution on your complaint.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Bharti Singh Rawat
XOLO Care
www.xolo.in
Greetings of the Day!
Thank you for addressing your grievance to us.
This is in reference to your email dated 26.07.2015 regarding your complaint for your XOLO Smartphone.We are unable to track information from your attachment as it is blurred, Hence request you to kindly send the clear attachment and share the work order number for satisfactory resolution on your complaint.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Bharti Singh Rawat
XOLO Care
www.xolo.in
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I am Arun Wasu form nagpur maharashtra i perchesed xelo mobile in 16 june 2015 . on opeing of paket in shop the mobile is totaly off i complent shop seller but the said tha some time this handsaet coming in this condition... i Agree with that persone and purches it.. After 15 days i got problem in my cell. at that time i sarch your service center in nagpur on net i got number and adres but not pickup my phone by your service center and addres also given worng in net. I arrenged right addres form mobile cellr. Really ur service center service is very poor verry very poor .. I got charging issue on my cell they not charged and when charged at 30% battery level his got dischaged. I said my issue to ur care center they said please seet and wait for 3 hr i cheked your cell and when problem solved i will give it back to you. After 3 hr he said sorry your problem is not solved i send your cell to banglor for repairign and it take 15 to 20 days. after 20 days i came in your service center and they behave like i do some crime to purched this cell.. I picked my cell and 2nd day of repairing that problem occured same ... please suggest what i do for it ..
I escalate this mater befor that also but no responce given form u..I dont know what type of service given by you to customer.. I feel that your not able to solve customer problem..
please give me solution on that another i go for next process of it .
Thankyou
Please find attached image of bill and imei no.
Arun Wasu
([protected])