[Resolved]  Xolo Mobile — Service default

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.xolo.in

I handover my mobile phone on 11.08.2015 to ms Xolo care centre having mobile no.[protected] & landline no.[protected].the mobile set gave to service centre vide workorder number[protected] dated 11.08.2015 with the promise of the service centre to return the same set after repair within a week.when i visit the centre to get back my repaired mobile the centre ask me to wait for one hour i wait for two to three hours but they denied to return the mobile set and make me to assure that the same will be return to you after two week.after two week i again went to centre for return my mobile but again the centre make me annoyed & not given my set & promise to deliver the same after one week. I made so many visit to the centre but all in vain.when i reached on 05.10.2015 they try to handover me the damage different model handset and force me to accept the same & no other alternative set will be replace.Then I made complaint to head office for this bed & non friendly customer attention.The head office again promise me to hand over the same set within a week.but till date I did't received back my handset from customer care centre nor from head office.This non human behaviour make me metally depresed.

please instruct the concern company to give me the new set.


with regards,


Anil Gupta

[protected]