[Resolved] Xolo Mobile — Smartphone xolo 6x-1000 | |||
Hello xolo, i am just a student studing in std. 11 n i dnt have time for running every time for non-usefull reigns. i have writen this complain to make u aware of your all survice canters, i gave my cell (xolo play 6x-1000) for repair on 28.11.2015, n it contained problem like -( 1.) in my background display, in the edges of my screen the privious application images got imprinted and took long time to disappear. (2.) my battry backup was very low. So i submited it. when they returned on 8.12.2015. which was yesterday. when i rached home i tryed to turn on my cell it got on too. but after half an hour it showed low battry n got shutdown so i pluged in for charging, it showed 1% charge show i went to do my work, after half an hour when i returnd it was showing 0% and again kept hopping between 0% n 1% so i thought i must have not switched on the power switch, but it was on. then i took out the battry n look at it carefully, i found it was not my battry at all it was a used one from someoneelss cell. my IMEI 1: [protected] AND MY IMEI 2: [protected] and SN: Play6X014G0019497. can i get my serial no. of my real battery? n please help me as quickly as possible. Was this information helpful? | |||
Complaint marked as Resolved
Xolo customer support has been notified about the posted complaint. Verified Support Dec 09, 2015 Xolo Customer Care's response Dear Mr. Kalita,
Greetings of the Day!
Thank you for writing to XOLO.
This is in reference to your post dated 08/12/2015 regarding your complaint for your XOLO Smartphone 6X-1000. As discussed with service center Mr. Bunty, we request you to kindly pay visit to pay respective service center where handset was submitted earlier and get in touch with Mr. Bunty he will assist you for further resolution.
However, we have tried to contact on your available number [protected] but might be you were busy as number was switched-off.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Sandeep Dey
XOLO Care
www.xolo.in
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