[Resolved] Xolo — Mobile under repair from 11 Feb 2015

nilesh senghani

from Kandla, Gujarat

Address:

Kutch, Gujarat

Hello! I am Nilesh Senghani. I purchased Xolo Q900 mobile. At present it is under warranty and under repair in company. Problem facing like wireless access, bluetooth, Camera and flash light. For the same problem previously it was in repair with company for one month. Again for the same problem company has taken more than one month for repair. Also not getting proper answer exactly when i will get mobile after repair. Latest Job sheet details are as under: No[protected] dated[protected] IMEI NO. [protected] Model: Q900 Request to interfere in this matter to resolve problems from OEM service center. Thanks, Nilesh Senghani [protected] Gandhidham-Gujarat

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Complaint marked as Resolved

Verified Support

Mar 18, 2015

Xolo Customer Care's response Dear Mr. Senghani, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 05.03.2015 regarding XOLO Smartphone (Q900); as discussed we would like to inform you that we have dispatched the handset and same had received at the service centre. Hence, we request you to visit respective service centre and collect the handset as per your convenient time. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in