[Resolved]  Xolo Mobile — Worst service experience from Xolo service center

Address:

Dakshina Kannada, Karnataka

I bought on 22/09/2014 8x.1000 Hive (Xolo) I gave 14, 000 rupees. Since 6 month this phone faceing when plug in charge it become very heat. I took it to the Xolo servicing centre on 22/8/2015 (Padma Traders in Mangalore) on the 19th of May 2014 Jobsheet 431.when I was gave my mobile for service that was very clean and don’t have any scratch but now after they given back my mobile it is damaged and fully scratched, then we contact xolo company BSM and ASM but they also did’t replyed, They gave me a handset with a fully damaged they gave me another handset, which too I refused. Why would I accept this damaged phone?? My simple request is that you give me a brand new 8x.1000 Hire or refund my money ie Rs. 14, 000 which is the amount i paid when I bought the handset, or any handset equivalent to that amount. Now that service center persons didn't give worksheet or number, , what can i do sir..?? tell me..I need a reply within 5 days or I am taking you guys to consumer court. Mark my words. It may seem harsh but you leave me no choice as this might be the 100th compaint. Thank You (just a courtesy to end my mail) vishwanath [protected] vishwa.p.123.vp.[protected]@gmail.com