[Resolved]  Xolo Mobile — WORST SERVICE FROM XOLO

Am Dhamodharan i have purchase a XOLO Q3000 product on 12th June 2014 through ebay. I have really enjoyed an am fully satisfied with the product almost for last 10 months what ever its like battery backup and camera quality ect. But Now i really disappointed the way i got service from xolo service center my mobile getting auto ON/OFF over heating and hanging problem for this issue now am visiting 5th time since from 4th may 2015 first 2times i have visited with my mobile to Xolo care at the time the person as told that mobile has been flashed and returned to me they not provided any work order no to me i have asked them for the same they didnt provide me. Regarding the same i have made complaint in xolo customer care on 7th may 2015 Ref no 245224 then again i have same problem i have send my friend on 12th may morning on the day also they have returned the mobile that they have flashed & new software has been installed i have got the same problem and i have again visited to the service center on same day evening they informed me to brought the mobile on next day at last i have given my mobile for service & the great thing i have got work order no:[protected] for my mobile problem But i not sure that this time i will receive my mobile as it is how i have given or after rectification
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Complaint marked as Resolved 
Verified Support
May 22, 2015
Xolo Customer Care's response
Dear Customer, Greetings of the Day! Thank you for writing to XOLO. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your post dated 14.05.2015 regarding XOLO Smartphone (Q3000); we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at reach.[protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care reach.[protected]@xolo.in www.xolo.in
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