[Resolved]  Xolo Mobile — XOLO Mobile Never Purchase ITS my Suggestion.

Address:

Pune, Maharashtra

Dear Sir/Madam I was Purchased XOLO Opus 2 on Date 22 Jun 2014 (Adjust 1 Month Before) from Kanpur . Next day of purchasing and till today i facing one problem continue and visit Service Center many times and also 2 time Deposit our Mobile in Service Center BUT Company and his Service Center was not able to solve m, y problem and giving excuses those are so much irritating to me. Problem Is when i Open Whatsapp then application was automatic closed and back to Home screen and also screen which flickering continue till when i closed my cellphone. On the purchse date till today i reboot my mobile phone uncountable times. And also uninstall and install Whatsapp application uncountable times. So i Request u plz provide me best solution if possible to replace my Mobile Phone. Below i present total email conversation with XOLO Care:> HarisH Tripathi "The Life Coach" <harish.[protected]@gmail.com> 11:47 AM (51 minutes ago) to xolo Dear ur advisor not provide me satisfactory reply to me. I am very pazzale and harass by ur services I nvr ever recommend for purchase xolo. Ur services is very bad and ur spoiling the customer. On Jul 22, 2014 10:37 AM, "xolo care" <[protected]@xolo.in> wrote: Dear Customer, Thank you for your Email. As per telephonic conversation with our advisor complete information has been provided to you regarding your concern. For further information, kindly call our toll free helpline[protected]Monday to Saturday 10:00am to 07:00pm) Regards, Xolo-Care www.xolo.in |Contact Us.[protected]Toll free) |SMS No. [protected] | From: HarisH Tripathi "The Life Coach" [mailto:harish.[protected]@gmail.com] Sent: 15 July 2014 12:01 To: [protected]@xolo.in Subject: Re: Possible Spam : RE: Highly Serious Problem with Your Beauty full and most Promising Product Xolo Opus 2 Gd mrng Dear Sir/ Madam continue problem is going on in my xolo opus 2 I am facing to trouble solve it. Otherwise I am going to legal action. Harish Tripathi [protected] On Jul 10, 2014 7:07 PM, "HarisH Tripathi "The Life Coach <harish.[protected]@gmail.com> wrote: Dear again today I was went to ur center but still they can't able to do. Then tell me what I do. On Jul 10, 2014 6:57 PM, <[protected]@xolo.in> wrote: Dear Customer, Thank you for your Email. We apologise for the inconvenience, we would request you to deposit your handset again at the service centre, we will ensure that issue gets resolved to your satisfaction. For further information, kindly call our toll free helpline[protected]Monday to Saturday 10:00am to 07:00pm) Regards, Xolo-Care www.xolo.in |Contact Us.[protected]Toll free) |SMS No. [protected] | From: HarisH Tripathi "The Life Coach" [mailto:harish.[protected]@gmail.com] Sent: Tuesday, July 08, 2014 10:11 PM To: [protected]@xolo.in Subject: Highly Serious Problem with Your Beauty full and most Promising Product Xolo Opus 2 I was purchased your product Xolo Opus 2 From Kanpur on date 22Jun 2014 and then I was came to mumbai after 2 days and till now I am continue every hour I facing problem with your beauty full product when I received any message on Whatsapp and I wish to open then our mobile was hang and back to home screen .The first day I think my be it will happen by application then after till today approx 16 times I was uninstall and then again download and again install the whatsapp application then after also that problem was continue with your beautyfull product and I visit your two of service center one is in Vashi and another in Ghatkoper they are format and I don't know what they do and return my mobile with previous condition. So now I want to best result from your side if you are not able to provide me let me clear and then I go to other way to solve my problem. Thank you Your Valuable Customer Harish Tripathi [protected]