[Resolved] Xolo Mobile — XOLO play 8X 1100 | |
Myself Phaneshwara Kumar, has purchase a xolo play 8X-1100 cell phone September 2014 from online from Infibeam.. Unfortunately MIC not working and even there is a problem with network coverage. I went to a authorized service center of xolo First “He told me that a part need to replace which he will charge 1500/- I said ok and I have submitted it” it’s been more than a month but proper response.
ok I was huge fan of xolo I suggested the phone to everyone.
Can you please check the status of this and revert back to me so I can take a further steps. my tab number is 4058. AND service center is sai Mobiles, Shop No:- 32, Ground floor, Telangana 500003. Contact: [protected]
You can reach me on : [protected] Was this information helpful? | |
Complaint marked as Resolved
Verified Support Jul 29, 2015 Xolo Customer Care's response Dear Customer ,
Greetings of the Day!
Thank you for addressing your concern to us.
We sincerely regret the inconvenience caused to you on your dealing with XOLO Smart Phone.
This is in reference to your email dated 28.07.2015 regarding XOLO Smart Phone; we would like to acknowledge that we are working to provide resolution on your concern at the earliest.
However, as we checked the details of your complaint with work order number we found that it’s in transit to our RF.
Further, we would like to request you to kindly provide us some time as we will dispatch it shortly.
We will connect with you to get additional details, if required, to resolve the concern effectively.
Warm Regards,
Bharti Singh Rawat
XOLO Care
www.xolo.in
Verified Support Aug 04, 2015 Xolo Customer Care's response Dear Customer,
Greetings of the Day!
Thank you for addressing your grievance to us.
This is to your email dated 29/07/2015, regarding your Xolo Smartphone . We would like to inform you that your handset has already been for dispatched from our end.
Further, we would like to request you to kindly provide us some time our service centre team contact you shortly.
Warm Regard’s
Bharti Singh Rawat
Xolo Care
www.xolo.in
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Can you please update me on the status?