[Resolved] Xolo Mobile — XOLO Q600S Mobile

vikku1781

from Nawada, Bihar

Address:

Meerut, Uttar Pradesh, 250103

I have purchased XOLO Q600S Mobile set almost 1 year back. Now Its battery is not functioning properly. I tried to replace the battery from Lava/Xolo Care center in Meerut but they denied it as the battery was not available. Even after placing an order 20 days back they didn't provide me battery. Each time they pass fake excuses. Please help me as the battery problem has become more severe now.

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2016

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 02.01.2016 regarding your complaint for your XOLO Smartphone Q600s battery. We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint. In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in