[Resolved] Xolo Mobile — XOLO Q700 Mobile battery is very worst

Sharad Garach

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat

I bought a mobile XOLO Q700 by October 2013. After 7 months of purchased, the original battery of device was swollen up. As it was going to out of warranty as per told by retailer. Now, after 6 months and 6 days, the battery is again, the battery is swollen up. When I asked to the retailer, the concerned person told me to contact customer service center. As per concerned person of the customer service, they can't do anything as just warranty period is passed on from the date of purchase. The original battery is charged around 600/- INR. How can anybody bare up to Rs. 600/- for 6 months or more elaborate to say Rs, 100/- per month for only Mobile battery maintenance. This is very disgusting & prevent anybody to buy any XOLO devices. Kindly, do needful as soon as possible.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Mar 26, 2015

Xolo Customer Care's response Dear Mr. Garach, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 24.03.2015 regarding your complaint for your XOLO Smartphone (Q700). We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint. In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in