[Resolved] Xolo Mobiles — XOLO A500S IPS- AUTO SWITCH OFF ISSUE | |||
Hello, This is Gurajala Chandu, and I have brought a new Xolo A500S IPS mobile from snapdeal on June 2014. Within two months I have faced auto switch off issue in that mobile, and i have reached the XOLO service center in jayanagar bangalore, and they took my mobile for service on august 20th 2014, and they replaced a new handset on september 30th 2014(Which is one and half month later). But the replaced mobile also having the same issue(Auto Switch off) when I try to switch on the phone after inserting Sim cards & SD card. I didnt even used my mobile properly for atleast two months.I was completely fed up with this XOLO mobile, and I completely agree that I have taken wrong choice by purchasing XOLO mobile. Please help me to get my cash back, s that I will go with another choice. Below are my details: Thanks, Gurajala Chandu PH-[protected] [protected]@gmail.com Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Oct 08, 2014 Xolo Customer Care's response Dear Mr.Chandu,
Greetings of the Day!
Thank you for addressing your grievance to us.
This is in reference to your email dated 06.10.2014 regarding your complaint for your XOLO Smartphone A500S IPS. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Bharti Singh Rawat
XOLO Care
www.xolo.in
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 3 Comments | |||
Comments
hello, my name is Nithil its been almost a year i ve purchased the XOLO A500S IPS - and the the problem is, if i insert the sim phone goes switch off, if i remove the sim phone will work, in this 1 year i havent faced any other problem than this & battery pack up is other minor problem, but ok, please request you to suggest me what is the problem with my phone, i do stay in banglore, electronicity & near by xolo service centre, and mail id is - [protected]@gmail.com
Reply
New battery inserted then also not swiching on
Xolo Customer Care's response, Aug 25, 2016
Verified Support
Dear Meet,
Greetings of the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in
Greetings of the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in
Hey my era 4g is switching off automatically.. this happened 3 time in one day . What i should do??!
Xolo Customer Care's response, Sep 29, 2016
Verified Support
Dear Mr. Prime,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your device.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your device.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in
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