[Resolved] Xolo — multiple problems with the mobile handset

shreyas raju

from Chittur, Kerala

Address:

Tumkur, Karnataka

Respec.. ted sir I had purchased xo. lo 1010i on 29 june 2014 just after few days there was problem with the phone it was getting switched off i got . it repaired in the xolo service center in Tumkur karnataka they had sent it to main office got phone after 20 days. Next again problem with battery and battery was replaced on 6 nov 2014 job sheet No.[protected]. Now again there is problem with the mic given it again to service center on 20 dec 2014 job sheet no.[protected]. how many times should i roam about with these problems again and again cant d manufacture replace it with a proper working device even after these repeated problems in the device. i am losing more money in travel expenses than that spent on the mobile. Kindly replace The handset and provide me with a proper working one. IMEI NO. [protected]

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Complaint marked as Resolved

Verified Support

Dec 26, 2014

Xolo Customer Care's response Dear Mr. Raju, Greetings of the Day! Thank you for writing to XOLO. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your post dated 20.12.2014 regarding XOLO Smartphone (Q1010i); we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in

Verified Support

Jan 05, 2015

Xolo Customer Care's response Dear Mr. Raju, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 20.12.2014 regarding XOLO Smartphone (Q1010i); as per our conversation with service centre, it is confirmed that your issue has been resolved. Also, as discussed over the phone your handset is working absolutely fine now. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in

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Comments

shreyas raju

from Chittur, Kerala

Respecetd sir
I had purchased XOLO Q1010i on 29 june 2014 just after few days there was problem with the phone it was getting switched off i got it repaired in the xolo service center in Tumkur karnataka they had sent it to main office got phone after 20 days. Next again problem with battery and battery was replaced on 6 nov 2014 job sheet No.[protected]. Now again there is problem with the mic given it again to service center on 20 dec 2014 job sheet no.[protected]. how many times should i roam about with these problems again and again cant d manufacture replace it with a proper working device even after these repeated problems in the device. i am losing more money in travel expenses than that spent on the mobile.
Kindly replace The handset and provide me with a proper working one.
IMEI NO. [protected]