[Resolved] Xolo — My mobile blast and get physically damage | |||||
I have complain with Xolo mobile. I have mobile Xolo Q1011. The incident was happened on 17th March 2017. I had keep phone in my pocket and suddenly, It was get heat. It take out from my pocket and throw out side. It started to burn. I got burn in leg. I want to claim on Xolo company for it. I want to news mobile handset and also compensation for physically damage. How it can be happen without any issue??. My mobile number is [protected]. Was this information helpful? | |||||
Jun 12, 2017 Complaint marked as Resolved Xolo customer support has been notified about the posted complaint. Verified Support Apr 27, 2017 Xolo Customer Care's response Dear Mr. Aslam, Greetings for the Day! We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone. As per our telephonic conversation, we would like to convey that our concern team is working on your complaint and we will keep you updated with the progress. We value your relationship with XOLO and assure you of our best services always. For further assistance feel free to call us on[protected], from 10:00 AM to 7:00 PM (Mon – Sun). Regards, Satyaveer Yadav XOLO Care [protected]@xolo.in www.xolo.in Verified Support May 12, 2017 Xolo Customer Care's response Dear Mr. Aslam, Greetings for the Day! We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone. In reference to your concern regarding your device, we would like to convey that we have tried contacting you on [protected]. However, number was not contactable. Hence, we request you to share your alternative contact number & appropriate timing on our official mail ID [protected]@xolo.in or alternatively you may call us back on our customer care helpline number[protected] from 10:00 AM to 7:00 PM (Mon – Sun) for any further assistance. Regards, Satyaveer Yadav XOLO Care [protected]@xolo.in www.xolo.in | |||||
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I submitted the my xolo damage phone to your services center, Cell Care, Bhuj-Kutch on 22nd May 2017. I want some solution. Please revert me on my email id [protected]@gmail.com
Aslam Juneja
[protected]