[Resolved]  Xolo — my xolo Q 1000 opus opus 2 not perfoming well.

Address:Ahmedabad, Gujarat

I have purchased new Xolo Q 1000 opus 2 in September, 2014 still today my phone is not performing well, some screen problem, speaker problem, hanging problem etc I am facing. I have twice given my phone for repairing at Ahmedabad service station but nothing was done, i am facing many problem and suffer huge lose in my Profession due to this Phonne. Please either exchange me this phone or returned my money with my loss. or I will file Consumer Complainant against you at Ahmedabad. Maulik Soni Advocate, High Court A/19, Malbar Hill Apartment, Judges bunglow cross road, Ahmedabad, Gujarat.
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Complaint marked as Resolved 
Verified Support
Mar 18, 2015
Xolo Customer Care's response
Dear Mr. Maulik, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 11.03.2015 regarding your complaint for your XOLO Smartphone (Q1000Opus2). We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint. In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in
Complaint comments 

Comments

Dear Mr. Maulik,
Greetings of the Day!
Thank you for writing to XOLO.
This is in reference to your post dated 11.03.2015 regarding XOLO Smartphone (Q700s); as discussed we would like to inform you that we have dispatched the handset and same will be received by the service centre at the earliest. For your further assistance please note down the DTDC Track Order number: V21613423.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,

Sandeep Dey
XOLO Care
[protected]@xolo.in
www.xolo.in

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