[Resolved] Xolo — NETWORK ISSUE AND HANGING

visky009

from Mumbai, Maharashtra

Address:

Ghaziabad, Uttar Pradesh

i have xolo opus 3 IMEI NO [protected] and i m getting network problem . i have to restart my cell phone before making any call if someone calls me then it shows out of reach.even after service same problem occurs. i m very much frustated with my cell phone so kindly replace my phone and refund my money . or else i have to lodge A COMPLAINT IN COURT..hoping for prompt action

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Complaint marked as Resolved

Verified Support

Apr 23, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for writing to XOLO. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your post dated 18.04.2015 regarding XOLO Smartphone (OPUS3); we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in

Verified Support

May 06, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 18.04.2015 regarding XOLO Smartphone (OPUS 3); as per our conversation with service centre, it is confirmed that your issue has been resolved. Also, as discussed over the phone your handset is working absolutely fine now. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in