[Resolved]  Xolo — NEW XOLO MOBILE PHONE NOT WORKING SINCE DAY ONE : NEED REPLACEMENT URGENT

Address:

Gautam Buddh Nagar, Uttar Pradesh

Dear Sir/Ma'am, I have purchase a XOLO mobile phone details is given below :- Model Name : XOLO A500 Club Model No : A500 Club COLOR : White Month Year of Manufacture : July - 2014 IMEI/ESN -1 : [protected] IMEI/ESN -2 : [protected] Date of Purchase : 13-Aug-2014 While i purchase this phone, only after three days later i started face the problem in the phone while use this. Phone keys is working automatically. Two three days i just ignore this, but after that on dated 23-Aug-14 i faced the big problem. Now i am even not able to make any call from this mobile. Phone Keypad is working automatically... no application running..and any application open without touching the phone. Once i informed about this problem to my distributor at that time "seven" days was over and he did not any help me on this. I just lost my huge money. After that i was bussy in my official work for 7 to 10 days. Now i went to customer care Centre (Service Centre) at Noida, SEc-18 and on dated 20-Sep-2014 i have submitted my phone by informing the all problem which i faced. As informed by Customer care officer, that they will repair this phone. And i have submitted this phone to them on dated 20-Sep-2014. And as informed by Customer care Centre after 7 days i have collected my repaired phone from customer care centre. now i checked my phone at my home it's that same problem... no resolution till now. In Service centre they kep my phone for more than 7 days and they did not repaired the phone. Now i am so much frustrated.. What should i do. My hard earned my has wasted????? I am requesting you to please look into the matter and resolved my issue.. I wanted to just replaced my phone and wanted the new phone from XOLO. I am awaiting the positive respone at the earliest on this! My Contact no is : [protected] - Lavkush Kumar Regards, Lavkush