[Resolved] Xolo — no response given by xolo care and regarding person

snlkumar

from Mumbai, Maharashtra

Address:

Udaipur, Rajasthan

I have given my xolo B700 to service center One & half month ago and between this period my phone comes once and its problems not resolved so i send phone again.than after I went many times to service center and called them but they didn't respond me back that what happened with my phone . Once they replied that my phone will replaced by new phone till 1st may - 2014. but till now i have called so many times to xolo care & service center but they did not replied about the new or old phone. sir my phone's warranty period is expired in between so what should i do. please suggest me. Otherwise i have to go to consumer court.

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2014

Xolo Customer Care's response Dear Mr. Sunil Thank you for giving us a chance to assist you. This is in reference to your complaint dated 20.05.2014 regarding XOLO Smartphone B700. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in