[Resolved] Xolo — Non Availability of Battery

Emin Slim NIt

from Gurgaon, Haryana

Address:

Kanpur, Uttar Pradesh

I purchased a Xolo play 6X 1000, last year on 14/08/2014. Before 3 months its battery has gone dead. Its got swallon very badly. I contacted the nearby service center in Kanpur for new purchase of battery but the are not able to provide me the battery for my phone. They always end up saying that its not available. Its been 3 months since my battery gone dead. And I face a lot of difficulty in th daily course of life.

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Complaint marked as Resolved

Verified Support

May 28, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 28.05.2015 regarding your complaint for your XOLO Smartphone (6X-1000). We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint. In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at reach.[protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care reach.[protected]@xolo.in www.xolo.in

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Comments

Emin Slim NIt

from Gurgaon, Haryana

Very bad service...

Emin Slim NIt

from Gurgaon, Haryana

I visited the xolo service center in Kanpur many times. First I visited The Shivas Technologies, 2nd Floor, Express Road, The Mall, and secondly I visited Another service center in Govind Nagar, Chawla Market. Both times the end up saying that the battery is not available anywhere. My call is recorded is recorded since 2 months. But yet they are not able to provide me the battery. The wok order no. is[protected]. My complaint is not yet resolved. Take some quick action and provide me your assistance. Make the battery available in any of the service centers.