Address: | Meerut, Uttar Pradesh |
Dear Sir,
Maine Apna XOLO Q700 Mobile Phone Meerut Me 06/09/14 ko Shree Jee Communication me Repairing ki liye diya tha, kyonki Mobile on nahi ho raha tha, Aur isse pehle bhi ye phone kharaab ho gaya tha, lagbhag 2 mahine service center par rehne ke baad, tab bhi maine aapko complaint ki thi. Uske baad mujhse new handset de diya gaya tha, aur jab maine ye poocha ki lagbhag 2 mahine mera phone service center par raha, us time ka warranty ka kya hoga, tab kaha gaya ki 2 months ki warranty extend kar di jaygi..
Magar ab laghbhag 1 mahine use karne ke baad ye mobile phir kharaab ho gaya h. Ab jab maine wapas ye mobile service center par diya to kehte h ki company bhejna padega, wahi se sahi hokar aayga.
Mujhe sirf 10-12 days ka time diya tha ki aapka Mobile aapko de diya jayga..
Magar lagbhag 1 Months poora hone ko hai, lekin mujhe apna Mobile nahi mila. aur kaha gaya ki ab aapka phone warranty me nahi h, aur iske liye aapko charge dena padega. Tab maine extend 2 mahine ki warranty ki baat ki to kaha gaya ki aisi koi policy nahi h..
Mobile bill date - 25/07/13
1st time repairing date - 07/06/14
2nd time repairing date - 06/09/14 (extra 41 days)
but 1 have extended extra warranty of 60 days
Plz try to solve my problem a soon a possible..
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