[Resolved] Xolo — not get service in one month

gkgaur

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

Hi, I have given my phone polo authorised service center on 11 Sept 2014 to Vr Info Service in Bangalore. With below details job no:C14090215 imei no: [protected] one month passed not getting any update. Regards, Gaurav

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Oct 16, 2014

Xolo Customer Care's response Dear Mr. Gaurav, Greetings of the Day! Thank you for addressing your concern to us. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smart Phone. This is in reference to your email dated 09.10.2014 regarding XOLO Smart Phone Q800; We would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at reach.[protected]@xolo.in Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in

Verified Support

Oct 20, 2014

Xolo Customer Care's response Dear Mr. Gaurav, Greetings of the Day! Thank you for making us aware with your grievance. This is in reference to your email dated 09.10.2014 regarding your complaint for your XOLO Smartphone. We would like to acknowledge you that our technical support engineer is working on your complaint to expedite the resolution. We value your relationship with company and thank you for choosing XOLO Smartphone. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in