[Resolved] Xolo — NOT GIVING SERVICE

nitin verma 25193

Address:

Ahmedabad, Gujarat

I had purchased xolo q600s on 18/8/2014. from starting their was problem in that, when i saw my phone to service center they were making excuses and not solving the problem, i had shown my phone minimum 5 times in service center and they had submitted my phone but they didnt solved my issue, at last they send my phone to service center to be repaired properly and i got phone back after 15 days but the problem was same and one problem was added with the earlier one. so again in made complain in service center and they told me to again submit the phone but now since 4 days i am not getting any kind of positive responce. when i am sending mail to companies mail id then they are not replying me. I am very much tired with the service of xolo. please help me. NAME: NITIN R. VARMA CONTACT NO: [protected] SERVICE CENTER: GURUKUL ROAD, AHMEDABAD. WORK ORDER NUMBER:[protected]. MODEL: XOLO Q600s THANK YOU.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Dec 01, 2014

Xolo Customer Care's response Dear Mr. Verma, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 27.11.2014 regarding XOLO Smartphone (Q600S); as discussed we would like to inform you that we have dispatched the handset and same will be received by the service centre at the earliest. For your further assistance please note down the DTDC Track Order number: V20259826. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in