[Resolved] Xolo — Not good in Service

sonu klaynia

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi

Xolo Customer Care not responding well. No Manner for talk to customer. I have an Xolo Q800. Primary Camera was not working . When i went in CC of Xolo they told me that you will got your mobile after 2 month.and they are not providing me a phone for the same. Till the date I am using to this phone without camera. Service Support is very bad. i don't have any words for your service center. Xolo can be fail in Indian market with this kind of support. Sonu Klaynia

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Complaint marked as Resolved

Verified Support

Dec 11, 2014

Xolo Customer Care's response Dear Mr. Klaynia, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 10.12.2014 regarding your complaint for your XOLO Smartphone (Q800). We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in