[Resolved] Xolo — Pending Work Order no.[protected].06.2014)

si.gaur

from Bengaluru, Karnataka

Address:

Gautam Buddh Nagar, Uttar Pradesh

XOLO Q700 (IMEI : [protected] ) Dear Team, I have submitted my mobile for repaired to M/S Ambey Electronics (Sec-18, Noida) due to screen touch problem on 18th June 2014 and required the change new touch screen. My Xolo Q700 is in under warranty. But today is 23rd Jul but they said that mobile repairing pending due part waiting. I was lots of follow-up with customer care and feedback for this complaint. And I was lots of calls to (M.[protected]) circul officer of Noida Mr. Piyush but he did not respond any calls. I am blind now and i don't know what can i do. So please provide the status and help me. Kindly revert on this mail. Name;- Sushil Sharma Work Order no.[protected]. Regards, Sushil Sharma [protected]

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2014

Xolo Customer Care's response Dear Mr. Sharma Thank you for giving us a chance to assist you. This is in reference to your complaint dated 23.07.2014 regarding XOLO Smartphone Q700. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in