[Resolved] Xolo — phone is not working

rajtron

from Delhi, Delhi

Address:

Ahmedabad, Gujarat

I have purchased xolo A600 on 26.03.14 from Ahmedabad. After 2 months touch screen was lost sensivity . I went service center. They took the phone. Up to this level it was okay but they did not complete their commitment, they harassed me for one and half month and after a very big harassment i got my phone. But just after 30 day phone is completly dead and now again starts the same. Call to customer care, they dont attend the call or after picking call asked for wait and the results same there was disconeced phone. Now what just return my money and take your phone back. Bharat bhai Patel B - 53, Amrapali society, Mahadev Nagar, Vastral Road, Ahmedabad. Mbl no [protected]

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Complaint marked as Resolved

Verified Support

Sep 19, 2014

Xolo Customer Care's response Dear Mr.Rajtron Greetings of the Day! Thank you for making us aware with your grievance. This is in reference to your post dated 05.09.2014 on https://www.consumercomplaints.in regarding your complaint for your XOLO Smartphone A600. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in