[Resolved] Xolo — Phone not repaired for almost a month | |||
I bought xolo A500S IPS(IMEI NO.[protected]) on 28.11.2213 from Naaz mobile, Mumbai. but on 4.7.14 it stopped working whenever I tried to start the phone it just shows xolo log then it gets switched off I gave it to xolo's service centre Balaji MOBNI care, at Ghatkopar East Mumbai.on 5.7.14 workorder no.[protected]. I was told its board has crashed and it will be repaird in weeks time than they told my one more week in this way till date i have not received my phone I am only getting empty promise after another. I didn't expect such a pathetic service form well known brand like xolo. Please do something about it or inform xolo buyer that it is use and throw product. regards kausar ahmad kausar.[protected]@gmail.com Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Sep 20, 2014 Xolo Customer Care's response Dear Mr. Kausardewre
Thank you for giving us a chance to assist you.
This is in reference to your complaint dated 01.08.2014 regarding XOLO Smartphone A500S IPS. We trust that the provided solution is pleasing and no further issues at your end.
If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you.
We value your relationship with XOLO and assuring of our best services, always.
Warm Regards,
Sudip Banerjee
XOLO Care
[protected]@xolo.in
www.xolo.in
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I am using xolo q700i model mobile, this mobile front panal is not working from 28/06/2014, i submitted mobile in xolo service center Goregaon west on 30/06/2014, work order number[protected]. But still had not repaired.
Regards,
Ketan