[Resolved] Xolo — poor services

dharm_23

from Betul Bazar, Madhya Pradesh

Address:

Jabalpur, Madhya Pradesh

It is intimated that we have deposit our Xolo 6X 1000 set for repair on 28/04/2015 to Excellent service centre -jabalpur, but we have not received our repaired hand set till date, and service centre is always asked set are pending due to spare parts is not available. we have feel very inconvenience without my phone & your service is very poor because you are unable to arrange spare parts within 15 days . Please do the needful.

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Complaint marked as Resolved

Verified Support

May 14, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 12.05.2015 regarding your complaint for your XOLO Smartphone (6X-1000). As it is confirmed that you have already submitted your handset at our authorized service centre. We request you to kindly share the work order number which was given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in