[Resolved] Xolo — problem arise within warranty period...service centre do nothing

chhoton

from Kolkata, West Bengal

Address:

Nadia, West Bengal

I've purchased xolo Q800x([protected]) on 17/03/2014.some problem arise to my rare camera i.e camera not open...as it is in warranty period..I've submit my phone to xolo customer care( Cyber World 5/1, ANANTA HARI MITRA ROAD, NEAR KRISHNAGAR HIGH SCHOOL, KRISHNAGAR, NADIA CITY: Krishnanagar PINCODE: 741101 CONTACT MANAGER: Mr. Santanu Dhar CONTACT PERSON: Mr. Santanu Dhar CONTACT NUMBER: [protected]) on 22/01/2015...but they repeatedly give me false date and false assurance...they cheat me...still my mobile got stagnant to them...they also gave me a false date(i.e, 4/03/15) to my receive copy...please do something as my warranty period going away soon.

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Complaint marked as Resolved

Verified Support

Feb 25, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 21.02.2015 regarding your complaint for your XOLO Smartphone (Q800X-Edition). As it is confirmed that you have already submitted your handset at our authorized service centre. We request you to kindly share the work order number which will be given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in