[Resolved]  Xolo — problem in new mobile set

Address:

Kanpur, Uttar Pradesh

I have bought a xolo mobile phone model no. Q 900S on[protected] from M/s Chawla and Chhabra brothers, Gumti No. 5 Kanpur. After two days a problem occurred. The problem is that when I plug out the earphone after plug in for 20 - 25 minutes the head set mode is not disabled. After 5 hours approx. head set mode is disabled itself. The problem has repeated again and again so the same has been intimated to above mentioned firm on[protected]. As the problem has been rectified after some time so I did not take it so seriously. But now i.e. on[protected], the head set mode has not been disabled since 24 hours. I have again visited the firm on[protected] and requested to replace the mobile phone, the firm has not took it seriously and told to visit after 2 or 3 days. Hence it is requested to look into the matter and advise the above mentioned firm to replace my mobile phone. I am sorry to say that it was my great fault to buy the XOLO mobile .Please arrange to satisfy your customers after selling the product.