[Resolved] Xolo — problem not resolved from your service center

suraj000

from Bengaluru, Karnataka

Address:

Indore, Madhya Pradesh

Hi sir/ma'am, I have purchase your Company Phone Xolo Q600S before six month but continuously facing problem on my mobile, first problem is First Slot not working so i went to your service center for these problem and it resolved but second problem create is WI FI connectivity. Description of Problem :- I have connect WIFI so use approx 20 min connect but not use Internet regarding same problem i have go three times your Service center for resolving time given 15 days but not resolved till date. So I want to Know about what is doing your service center employees...and i am not satisfied from your service if any clarification my side arrange call back to me timing 10 am to 12 PM Mobile no. [protected] Regards Suraj Singh Negi

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Complaint marked as Resolved

Verified Support

Mar 18, 2015

Xolo Customer Care's response Dear Mr. Negi, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 11.03.2015 regarding your complaint for your XOLO Smartphone (Q600s). We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint. In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in