[Resolved]  Xolo — Problem with my xolo play 8x1100 mic

Address:Bangalore, Karnataka, 560068
Website:www.xolo.in/spare-parts?Device=PLAY8X-1100

My name is abilash
I purchased xolo play 8x 1100 a year back and after one month of purchase my mic got problem and i cant talk without using a earphone i gave to service center and after 15 days they gave back after service and again after 2 months the same problem happened and now its 4th time repeating the same problem and now my warranty period is expired when i visited a xolo service center they are asking me 1150 rs for replacing the mic and when i googled the mic price "http://www.xolo.in/spare-parts?Device=play8x-1100" the price for play8x-1100 8x-1100mic mic 80.736 rs. What i have to do now. Please im tired going to service center again and again.
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Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2016
Xolo Customer Care's response
Dear Abilash Greetings of the Day! This is in reference to your email dated 29/04/2016, regarding your XOLO PLAY 8X1000. We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you. Warm Regards, Satyaveer Yadav XOLO Care www.xolo.in
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My name is Abilash
I purchased Xolo Play 8x 1100 a year back and after one month of purchase my mic got problem and I cant talk without using a earphone I gave to service center and after 15 days they gave back after service and again after 2 months the same problem happened and now its 4th time repeating the same problem and now my warranty period is expired when i visited a xolo service center they are asking me 1150 Rs for replacing the mic and when i googled the mic price "http://www.xolo.in/spare-parts?Device=PLAY8X-1100" the price for PLAY8X-1100 8X-1100MIC Mic 80.736 Rs. What I have to do now. Please Im tired going to service center again and again.

Xolo Customer Care's response, Apr 29, 2016
Verified Support
Dear Abilash
Greetings of the Day!
This is in reference to your email dated 29/04/2016, regarding your XOLO PLAY8X1000.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you.
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
I have same problem same start from within two month from bought and till again again repet after repair now warantee is over till again mic problem
Now i pickup phone with loud speaker mod only or head set
Same as above service center says 450 for repairing...
Can hou help on this
My mobile [protected]
Xolo Customer Care's response, Sep 19, 2016
Verified Support
Dear Mr. Suthar,
Greetings for the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
As per our telephonic conversation, we have provided you the resolution of your query.
For any further query or feedback, please contact us at [email protected]
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
I had purchased xolo play 8x 1100 some time back. Initially it worked fine for 6 month. on 6th month mic stopped working. I took it to service center and got it repaired. Service center replaced it every time until it was in warranty. But now warrenty is over. Service center charges 550 for replacing mic. For time being i pickup phone with loud speaker mode and than it works.
service center asks 550/- for repairing every time. But every 3 months its not worth paying.
Can you help on this?

My mobile [protected]
Vishal Sheth

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