[Resolved] Xolo — Problems in touch pad

Kiritkumar J. Parmar

from Panaji, Goa

Address:

Kutch, Gujarat

My self kirit Parmar using XOLO A600 Mobile hand set. Its touch pad not work so I gave my phone to V link Store at Gandhidham Gujarat on date 12.08.14 but till the date i can not get my phone. this problem is created second time in my phone. what can i do i[censored] are too late to repair or replace mobile. if company not able to repair it give me replacement against my mobile. I will wait till 6th september for my handset otherwise i will do legal process to get replacement

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Complaint marked as Resolved

Verified Support

Sep 19, 2014

Xolo Customer Care's response Dear Mr.Parmar Greetings of the Day! Thank you for making us aware with your grievance. This is in reference to your post dated 02.09.2014 on https://www.consumercomplaints.in regarding your complaint for your XOLO Smartphone A600. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in

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Comments

Kiritkumar J. Parmar

from Panaji, Goa

Its touch pad is very bad.

Kiritkumar J. Parmar

from Panaji, Goa

Very Poor after Sale service of XOLO

BHAVNA PITHADIA

from Mumbai, Maharashtra

Mobile Handset

I have xolo Mobile Q600 .IME No Is [protected] Which I return you in month of September 2014 .It is I UnDer Waranty .Please Return My new Handset As Soon As.My contact No [protected] Daksha

pdeve

from Mumbai, Maharashtra

MOBILE HANDSET NOT YET RECEIVED

I had submitted my Xolo Q1000 Opus handset on 11.08.2014 in One Stop Service center at Parel. My Work order number is[protected] still i have not got any reply on the same.if i tried to reach them they are not reachable,