[Resolved]  Xolo — Provides Fake Offers.

Hello Sir/Ma'am, I bought a Xolo handset (Xolo Play 8X 1100) on 15 Dec 2014. They were giving Gift with some suggested handsets like Q 1020, 8X 1000, Q1010i and Play 8X 1100 from 6th Dec. So, I applied for the same on 28th . This scheme of JBL headphones got ended on 30th Dec and started one more time after this. After the click on last button, a message was shown that was saying that "Please check your registered mail for updates". Till now, I haven't got Headphones. And not even a Single Mail from that JBL offer. I called Xolo Customer care Three to Four times but they didn't even know of the offer. I even shared my concern with Xolo's Facebook page. They just kept saying "Please wait for sometime. Your handsets will definitely reach you". I also talked to Xolo's JBL offer care at [protected]@xolo.in but to no avail. Now they are not even replying me after 2 emails from them on 6th and 7th Jan. This is all I have to say. I'am also having the screenshots of the "Registering JBL headphones Screens". Please Do Something Useful. Thanks.
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Complaint marked as Resolved 
Feb 14, 2015
Updated by Vivek Rathaur
what r u doing????? anything??
Verified Support
Feb 26, 2015
Xolo Customer Care's response
Dear Mr. Rathaur, Greetings of the Day! Thank you for sharing your feedback. This is in reference to your post dated 07.02.2015 regarding your XOLO Smartphone offer; we request you to kindly email at the below mention link to resolve your concern. [protected]@xolo.in Our concern team will get in touch with you at the earliest. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in
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