[Resolved] Xolo — purchase xolo one from mumbai and next day found deid at ahmedabad

ravina2512

Address:

Ahmedabad, Gujarat

Dera sir, Good Day I Ravina from ahmedabad and i purchase xolo one mobile at bhaiender mumbai maxis mall At 7/11/2014 and and back ahmedabad 8/11/2014 when i will try to on the mobile it was not working then i will visit in your's othorised service center he said that mobile died and he prossed for DEO lateer after 2-3 days i gote the call from the service center Conformation of DEO Latter approved he tell me you replaces the phone at only mumbai billing address. Sir why costumer suffer for that kind and how can it possibel i will go at mumbai and change this phone plz sir i requist to you arreng replacement at ahmedabad . Plz reply as soon as posible Thanks Ravina

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Complaint marked as Resolved

Verified Support

Nov 17, 2014

Xolo Customer Care's response Dear Ms.Ravina, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 17.11.2014 regarding your complaint for your XOLO Smartphone. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in