[Resolved]  Xolo — Quality Problem in XOLO A500S

Address:

Ghaziabad, Uttar Pradesh

Dear Service Provider, I Satish Tiwari Purchase XOLO A500L on 21/12/2013 due to quality problem in screen. I submitted the hand set on 18/06/14 in XOLO Service Center Address : F1, Info Solution & Services, 410, Hans Plaza, Ambedkar Road Ghaziabad Uttar Pradesh. The phone was not repaired hence the service center provide me a new XOLO handset model no. A500S on 02/08/14 but the new XOLO handset had detached screen screen problem. I Resubmitted new handset in the same service center for repair and received the set after 10 days, but thereafter the new repaired handset is causing blank screen problem with immediate effect. Current status of the handset is under same service center for repair. Kindly intervene. Otherwise I have no any other option but to complain in consumer court. Model No XOLO A500L IMEI no. [protected] Physical (new handset) Model no. XOLO A500S IMEI no. [protected] Workorder no[protected] Submission date 01/09/2014 Satish Tiwari Mob No. [protected]