[Resolved]  Xolo — regarding handset

Address:Agra, Uttar Pradesh

I purchase xolo q700 from delhi after 6 month it create prblm.i submit my handset to agra customer center they told me they solve the problm in 20 days but now its mire than 1 month.they nt respond properly always said abi cmpny s software nai aya.i want mt Y money back or a new handset.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2014
Xolo Customer Care's response
Dear Mr. Sharma Greetings of the Day! Thank you for making us aware with your grievance. This is in reference to your post dated 04.07.2014 on https://www.consumercomplaints.in regarding your complaint for your XOLO Smartphone Q700. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in
Complaint comments 

Comments

Solve my prblm asap
sir i buy a xolo q600s but it is not working i go to xolo servicecenter on 11 august 2014 they tellme that we return your phone withen 5 days but till today i donot recive my cell phne

software upgrade

I buy xolo a500s headset 8 month pehle uska upgrede version abi tk nhi aaya hai plz es headset ka upgrede version 4.4 kitkat banao plz thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xolo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    1399
    Pending
    0
    Resolved
    1271
    Xolo Phone
    +91 12 0463 7333
    Xolo Address
    A-56, Sector – 64, Noida, Uttar Pradesh, India - 201301
    View all Xolo contact information