[Resolved]  Xolo — Regarding mobile servicing Xolo q2000

Address:

New Delhi, Delhi

Dear Sir, I was purchased a hand set Modal Name Xolo q2000 IMEI No.[protected] on 12.04.14 but on 14.10.14 sim 1 & sim 2 is not working in this mobile due to this reason I went to your xolo care service centre “Roahn Tele Services”, Bahajanpura and submitted above said phone for solving above said problem vide Work order no.[protected] dt.15.10.14 under warranty period. They said to me that your hand set will be dispatch to company for short out the problem but after one month when I went to your services center they said to me that your hand set is received from company in dead condition and the mobile hand set again will be sent to company vide work order no.[protected] but now till date my mobile is not returned from company and in this regard I went to service center so many times they told me that your hand set is not returned from company till date. When I ask how many time to sort out above said problem but nothing any reply receive from your side. That why I am facing so many problems, if my mobile phone problem is not short out within 10 days after that I’ll have to go to Consumer Court and file the case against your company. I’ll also apprise the people about your company bad services through social media. So I request you please short out the problem within 10 days. From :- MOHIT KUMAR Mob. No. [protected]