sir, i wish to complaint about my xolo q700i IMEI no. [protected]. 2 months before i submitted the phone to service centre of xolo : Sai Communication U196 1ST FLOOR MAIN VIKAS MARG, SHAKARPUR, DELHI-110092. CONTACT NO.[protected]/[protected]. I submitted because there was a line on display and touch panel of the phone was not working properly. They submitted my phone and send it to repair centre and when they returned it after 20 days, they swapped my phone with someone else of same handset. Motherboard was of mine and body was of someone else. IMEI no. was same as of mine so i took it. after 2 days i noticed there is a problem of battery and network issue. so i again went to the same xolo service centre. They again said that it will again goes to repair centre. I gave it to them. after 25 days they gave me phone and after using 7 days i noticed, this time touch panel is not working. i went to service centre again and explained them my problem after checking the phone They said it will again goes to repair centre. i said them that i already gave you 2 times before but problem is not solved . so they said that you are not behaving properly so we will not take your phone for repairing even though i have not said something wrong to them. I contacted xolo customer care and told them that their service centre denies to submit my phone even though my phone in warranty. First they agree to submit but then denied and said we will not submit and when i questioned why? then they gave lame reasons. Customer care executive said that let him talk with the service centre employee . service center employee said to customer care that my phone is working properly and start telling a lie to him. He himself checked that phone and said it will go to repair centre but now he was saying that my phone is working fine and start smiling in a sarcasm way. My phone warranty also about to ends. I need help so that this time i can get my phone repaired. Was this information helpful? | 
