[Resolved] Xolo — Regarding service/repairs

JAGDIBC0

from Rajkot, Gujarat

Address:

Kutch, Gujarat

R/sirs, I had purchased a XOLO mobile A600 dt 1.5.2014 from Jay Jalaram Phones Bhuj ( [protected]) and the same needs replacement of touch screen upon contact with customer care XOLO CARE Gandhidham ( [protected]). But got vague reply of contacting after one month for touch screen availability. As such giving inconvenience for using any of your products. It is therefore requested for mediating and conciliate in repairing/ replacing the same. Your kind attention will be highly appreciated Jagdish .G. Bhambhani

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2014

Xolo Customer Care's response Dear Mr. Bhambhani Thank you for giving us a chance to assist you. This is in reference to your complaint dated 01.07.2014 regarding XOLO Smartphone A600. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in