[Resolved]  Xolo — regarding spare handset while my handset is under repair

Ashwani kumar, I purchased xoloQ600S on 20/08/2014. So my handset is under warranty. I am troubling with 3G network on this handset. I contacted with customer care as well as with care centre. They have not any solution for my problem. Now they told me that it will take 4 to 5 weeks. They also told me that there is no provision under which they can give me spare handset while my handset is under repair. What will i use in those 5 weeks? Am i wasting my money and time? I want a spare handset while my handset is under repair. IMEI-1- [protected] IMEI-2- [protected]
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Complaint marked as Resolved 
Verified Support
Sep 18, 2014
Xolo Customer Care's response
Dear Mr. Ashu04 Thank you for patronizing XOLO Smartphone. We have acknowledged your concern and working towards to provide resolution at the earliest. We would appreciate your kind patience and will connect with you as soon as possible. As of now we don't have such policy, sorry for the inconvenience happened to you. We look forward to your kind support. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in
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