[Resolved]  Xolo — replaced cellphone without my knowledge

Address:

Mumbai City, Maharashtra

i was having xolo intel x1000 which i took in 14November 2013 which as been only 10 month i was facing with problem of battery heating, and data loss, battery, display problem so i gave it to service center for inspaction which is in malad (w) mumbai on 24th of July 2014. when i went to take my cell phone they told me your cell phone has been replaced xoloT1000 by the company .becouse it cant be repaired they said and the company not give me back my old cellphone and said to use the replaced phone force fullly they gave a of mr. bupta [protected] but even he is also not picking up my calles .and.gave me replaced one without my knowledge and did not intend to inform me.i do not want replaced model becouse its features are lack and not like the xolo intel x1000 cellphone .i want my same cellphone back with repair or give me option to chose a cellphone of my choice or give me refund i hope you will give me a proper solution but i want my cellphone back.i also have proof of the service bill nad purchase bill of the phone copy attached