[Resolved] Xolo — Replacement Battery | |||
Hi I have Xolo Q500 model and the battery is not available at service centre. Service centre BSM - Mr. Gupta (V Care Services - mobile number is [protected] / [protected]) is not giving me work order number as the service centre does not have stock and he is claiming that head office is not sending batteries. There are many customer waiting in queue. I have complained at Xolo customer care and reference number is 190886 / 226318. It is very surprising that company does not have stock of battery. It is now over 40 days and I am struggling for battery. I can be reach on [protected] / [protected]@gmail.com Please help me to get battery. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support May 22, 2015 Xolo Customer Care's response Dear Mr. Samani,
Greetings of the Day!
Thank you for writing to XOLO.
This is in reference to your post dated 18/05/2015 regarding your XOLO Smartphone (Q500) battery issue. We would request you to visit your nearest service centre for further support.
To find out nearest service centre kindly visit our website or click on the below given link.
http://www.xolo.in/xolocare/xolo-support
For any further query or feedback, please contact us at reach.[protected]@xolo.in.
Warm Regards,
Sandeep Dey
XOLO Care
reach.[protected]@xolo.in
www.xolo.in
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I have a xolo q500 mobile and my battery become a problem, in market the battery is not available. I checked online on some websites but not showing this model. The main thing is in market q600 battery is available so that is suitable for q500 or not plz help me. Which battery will be suitable, tell me that model number, plz send a mail to me.
manjit.[protected]@gmail.com