[Resolved] Xolo — Replacement for a Mobile and Service is Third Grade from Service center PCMC Pune

Ravindra Deotare

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

Hi Xolo team, I have Purchased the XOLO8X 1000 mobile from Pune PCMC. The Mobile got battery problem within 10 days. As it was not getting charged. I have rushed to the OXLO Service center PCMC. They said we have fixed the problem and now use the same phone, but they do not mentioned what was the exact problem. So i said with in 10 day on this mobile given problem so i need the replacement, they said OK, and now its around a Month they having my mobile and now they asking me to use the same phone. This is really a Third class service from the OXLO people. Pleas if anyone from XOLO really cares about it, please get the required things to be done. Thanks and Regards, Ravindra Deotare [protected]

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Dec 01, 2014

Xolo Customer Care's response Dear Mr. Deotare, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 01.12.2014 regarding your complaint for your XOLO Smartphone (8X-1000). As it is confirmed that you had already submitted your handset at our authorized service centre. However, we request you to share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in