[Resolved]  Xolo — Required a refund against my handset

Address:Jalandhar, Punjab

Sir/Mam my name is Arpit my contact no. Is [protected]. i have purchase a xolo q700 mobile in 10/10/2013 it has a display problem when I submit it into xolo care 1/10/2014 they can issued me a new mobile xolo q1000 opus 2 in place of old mobile because they have a shortage of components. But after a some time this mobile has a power switch problem due to moisture when i submit it into a service center they told me to receive this mobile next day but when i reach the service center after 2-3 days they told me it has a full board fault and we can change full board of your mobile phone please contact us after 3-4 days xolo company promise me if you have any problem this mobile please contact us my workorder number is[protected] now i cannot require any other set or my old set please refund me all money because your all mobile has some kind of problems
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Complaint marked as Resolved 
Verified Support
Mar 18, 2015
Xolo Customer Care's response
Dear Mr. Chawla, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 09.03.2015 regarding XOLO Smartphone (Q1000Opus2); as per our conversation, it is confirmed that your issue has been resolved. Also, as discussed over the phone your handset is working absolutely fine now. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in
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My problem is no solved again same problem I can face please help me

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