[Resolved] Xolo — REQUIRED XOLO Q1010, IMEI/SL NO[protected] SET FOR REPLACEMET WITH NEW ONE | |||
I have purchase a new XOLO Q1010 IMEI/SL NO.[protected] from Wizard Digitek Computers Pvt Ltd. C-6/232, Yamuna Vihar, Delhi- 110053, India. Invoice No. 25714 dt 15/05/2014.After 3 month this set is getting problem.This set is sent for repair to the authorised service center Bajaj Tele com center Ajmer Rajasthan morethan four times and till date with service center.complain detail given below. 1.18/07/14 Job card No. [protected] mic u/s. 2.07/11/14 Job Card No. [protected] Charging 3.15/12/14 Job Card No.[protected] Battery not save, Battery automatic in minus, camera problem. 4.26/12/14 Job Card No.[protected] Battery problem. 5.29/12/14 Job Card No.[protected] Set off, not responding. Now I request to chang my set with new one or refund my money. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jan 05, 2015 Xolo Customer Care's response Dear Ms. Mishra,
Greetings of the Day!
Thank you for writing to XOLO.
This is in reference to your post dated 03.01.2015 regarding XOLO Smartphone (Q1010i); as discussed we would like to inform you that we have dispatched the handset and same had received at the service centre. Hence, we request you to visit respective service centre and collect the handset as per your convenient time.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Sandeep Dey
XOLO Care
[protected]@xolo.in
www.xolo.in
| |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
91%
Complaints
1399
Pending
0
Resolved
1271
View all 1399 Xolo reviews & complaints
View all Xolo contact information
1.18/07/14 Job card No. [protected] mic u/s.
2.07/11/14 Job Card No. [protected] Charging 3.15/12/14 Job Card No.[protected] Battery not save, Battery automatic in minus, camera problem. 4.26/12/14 Job Card No.[protected] Battery problem. 5.29/12/14 Job Card No.[protected] Set off, not responding. Now I request to chang my set with new one or refund my money.