[Resolved] Xolo — Service not given properly

Chandra B Jha

from Delhi, Delhi

Address:

New Delhi, Delhi

My Mobile Xolo Mobile A 500 Club has Purchased on 04 Nov 2014 and Getting Problem Since Last one Month. Is This a Qualty Of XOLO Mobile, Which Can't Run for 6 Months. It Seems it's Manufacturing Fault. 1. Touch Screen Not Working Properly. 2. Getting to hot. 3. GPS lost some time wile travelling. 4. hang up problem while Regular Surfing or on Call. I Don't have time to Visit again and again to your Service Centre. Very Bad Experience of Xolo Service & Quality of Product Which Can't Run at least 1 Years. I Think There is big Mistake when i bought Xolo Mobile. Please Try to Understand Your Customer's Problem, In Current Situation I have no time to visit your Service Center Daily for this Problem. Please Look into this and Resolve the Problem ASAP. Please Refund my Money Back. Regards Chandra Bhushan Jha [protected]

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Complaint marked as Resolved

Verified Support

Aug 07, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 06.08.2015 regarding your complaint for your XOLO Smartphone. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in