[Resolved]  Xolo — service related

Aug 06, 2014

Updated by yogendra0021 Sir, i was purchased xolo q2000 dated. 05.03.2014. bt having some touch releted issue in next month, so i was submitted my phone to company service center dated. 16.06.2014 at Abhishek Technologies, himalaya mall, it was allready 37 dys since i was summited bt i havent got any reply from service center as well as xolo care whenever i tried to talk service center said that parts are not comming from company ... service center said that they give me my cell back within 25 days, bt i didnt get my cell phone yet ... now they said we will give you your cell as it is if you want... and if i want to still repair it from service center they said that they dont have any confirmation about when i get my cell back ..it might take one or two months andi aslo sent them reminder cum liegal notice as above, ,


To,

Vishal Sehgal,

CEO (XOLO),

Noida Sector-64,

Delhi-201301.


Sir,


Sub:- Reminder Cum legel Notice- reg.


Sir, i was purchased xolo q2000 dated.
05.03.2014. but having some touch releted issue in June, so i was submitted my
phone to company service center dated. 16.06.2014(copy enclosed) at Abhishek
Technologies, himalaya mall, it was allready 40 dys since i was summited bt i
have not got any reply from service center as well as xolo care whenever i tried
to talk service center said that parts are not comming from company ... service
center said that they give me my cell back within 25 days, bt i didnt get my
cell phone yet ... now they said we will give you your cell as it is if you
want... and if i want to still repair it from service center they said that
they dont have any confirmation about when i get my cell back ..it might take
one or two months.


Now if you don’t give me my
cellphone with proper solution within 10
days, I will complain in Consumer Court.


Hope I get warm reply from you.


Encl.: as above

(Yogendrasinh
S. Chauhan)

Mob-[protected]