Address: | Shimoga, Karnataka, 577201 |
Dear team
As per the subject i would purchase the new XOLO W5014 GSM/WCDMA handset on the 10/22/2015 bill invoice number is [protected], after one week i got the Technical Issue in my hand set...battery got problem, & Mobile data automatically On...it's never b Off...i got the lot of problems ..i visit ur nearest Service Center ..i taken the lot of time & Convence to do the service ..But now is its problem is not b Resolved ...i talk with XOLO CC service he said we check the service center jobsheet report & replace the handset within the days ..now service center say ..we cant do anything abt the replacement of the handset...& return my handset...i think battery never be replace & he said Some "Liquid e damage" ..it's ur own problem ..it's not my problem ..when i purchese the handset it's very good condition..just one week i got the automatically data on problrm then it'd due to Battey problem...i attach the scan copy for the service center copies ...if it's not be problem resolved or Replace the handset isssue ...i go with the consumer Court 7 take the legaly Action With Our Company ..& u got lot of headache of thi XOLO handset...other wise please return my cash ...kindly do the neeful Oherwise i take the action on this Xolo handset...i hope u needful to me as well as possibale...
thanking u sir..
--
Syed Basheer Ahmed
ShIMOGA-577201
Mob +91 [protected]
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